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App Store Connect and Google Play Console are free, and you'll keep using them. This page shows where they stop when it comes to answering reviews, quoting Apple's and Google's own documentation, and what Merci AI does on top: both stores in one inbox, a draft for every review in the reviewer's language, and nothing published without your OK.
Sources last checked on 19 October 2026.
App Store Connect
No suggested replies or drafts. Apple's help on responding to reviews describes writing each reply yourself.
Source, checked on 19 October 2026
Google Play Console
Suggested replies, but only for recent reviews written in English, and only while Play Console itself is set to English.
Source, checked on 19 October 2026
Merci AI
A draft for every review, in the language it was written in. Pick a warm, professional or short tone.
App Store Connect
No email for new reviews: the only review email Apple lists is for when a customer edits a review you've responded to. The API's webhooks don't include a review event either.
Sources, checked on 19 October 2026
Google Play Console
Emails you about new and updated reviews.
Source, checked on 19 October 2026
Merci AI
Slack and Discord alerts with each new review and its draft, for both stores, on every plan.
App Store Connect
Apple's help on viewing and responding to reviews doesn't mention translation.
Sources, checked on 19 October 2026
Google Play Console
Translates reviews into the language Play Console is set to.
Source, checked on 19 October 2026
Merci AI
Translate any review into your language with one tap. The reply is still drafted in the reviewer's language.
App Store Connect
AI summaries on App Store product pages, in English, in the US and eight other storefronts. You can see them in App Store Connect and report a concern, but not edit them.
Sources, checked on 19 October 2026
Google Play Console
Review summaries and benchmarks cover reviews written in English only.
Source, checked on 19 October 2026
Merci AI
Insights (Pro and Team) groups the bugs, feature requests and payment complaints that keep coming up, in reviews written in any language.
App Store Connect
Doesn't apply
Google Play Console
Google's API only returns reviews written or changed in the last 7 days, and a reply can be at most 350 characters.
Source, checked on 19 October 2026
Merci AI
Checks for new reviews every 6 hours, so none slips past the 7-day window, and keeps Google Play drafts within 350 characters.
Merci AI
App Store and Google Play reviews for all your apps, newest first. One filter shows what still needs a reply.
Bug reports are pointed to your support, subscription questions to the store's settings. No refunds you didn't offer, no asking for a better rating.
Replies go straight to App Store Connect or Google Play. Edit a published reply and the store shows the new version.
On Pro and Team, write drafts for every waiting review at once, then select the ones you've checked and publish them together.
The App Store key only needs Apple's Customer Support role, the one made for answering reviews.
In Play Console you invite Merci AI to the apps you pick, with the Reply to reviews permission.
Your .p8 key is encrypted before it's stored, and deleted as soon as you disconnect.
Nothing reaches the store until you click Publish. Merci AI never posts on its own.
Pricing
Prices are in US dollars, and tax is added at checkout where it applies. Paying yearly gets you two months free.
$0/ month
$19/ month
or $190 a year
$49/ month
or $490 a year
Payments are handled by Paddle. You can cancel any time, and your plan runs until the end of the period you've paid for. Any payment is refunded in full if you ask within 14 days.
Get started
Sign in with Google, connect a store and publish your first reply. The free plan needs no card.
Start free with Google